With today’s disruptive technologies accelerating the pace for digital transformation, customers’ expectations are heavily influenced and constantly evolving, demanding effortless interactions anytime, anywhere. Sybrin is focused on enabling you to excite your customers by modernising business operating models using our user-centric solutions to exceed your customers’ expectations. Through our innovative use of new technologies, we can give you the edge to disrupt the market.
Our easy-to-use, omni-channel solution covers a diverse set of tailored financial and non-financial banking services, enabling a real-time view of transactions to encourage on-the-spot decision-making, risk management, as well as instantaneous alerts about inconsistencies and errors.
Enable your clients to provide their employees’ the convenience to perform bank-related tasks from their office via an online, real-time business portal. This includes enriching their current on-boarding processes, savings schemes, loans, policies and more. This will also allow better rates for corporates, which they can then extend to their personnel.
We enable you to analyse your customers at a glance, using our advanced analytics engine, which aggregates any and all data models across all applicable line-of-business solutions throughout your application ecosystem.
The dashboard interface of our Business Banking platform is a lightweight, simple-to-use system, with powerful features offering you all the required tools to manage your transactions. Our interface provides online access to an interactive workspace that enables both you, and your customer, to perform proactive decision-making whilst simplifying reconciliation without interruption.
We understand the issues and limitations associated with legacy systems given our vast experience in the field. Our business banking platform was thus developed to be an agnostic systems integrator that allows for seamless integration with most legacy platforms.
In a siloed environment we will facilitate your API standardisation journey, to enrich all of your other line-of-business solutions.
Designed for the everyday user, their information is available at a glance, simply presented, to allow them to focus their attention on their primary business. It employs an enticing brand compliant interface, which enhances the user experience, and fosters brand awareness.
Enable your clients to stay in contact with their customers through open channels of communication and encourage interactions with features such as instant feedback, immediate dispute resolution, logging of tickets and incidents, route enquires to relationship managers, and more.
Enable your customers to pay the unbanked and save them the effort, and fees, of transferring the cash themselves. Our mobile wallet transfer service is an easy, fast, and convenient way to send money and make payments to mobile wallets.
Provide your customers with the convenience of using this secure, fast, and reliable way to transfer money internationally, allowing them to make payments directly into a beneficiary’s foreign account as well as receive funds directly into their account from abroad.
Provide your customers with the convenience of using this secure, fast and reliable way to make near instantaneous payments both locally and regionally, allowing them to transfer money directly into a beneficiary’s account as well as receive funds directly into their account.
Exclude uncertainty from transactions. With this service, your clients will not only be able to easily transfer money between their accounts as well as other internal accounts, with immediate effect and reflection on statements, but can also confirm the recipient’s information in real-time to avoid errors.
Making multiple payments does not have to be a lengthy process. Our platform helps businesses to rapidly transact as well as track and reconcile each transaction within a payment batch swiftly and accurately.
This solution allows you to easily transfer funds between any local banking providers, reconciliation is automated, integrations are seamless, and value is instant.
Speed up the time to clear cheque transactions by enabling your customers to scan cheques remotely from their own offices, allowing them to transmit cheque images to your back office for deposit in record time.
Enable your customers to save time by allowing them to pay bills at their convenience. They can choose from a vast list of preregistered service providers to pay and view all outstanding invoices.
Facilitate staff loans between corporate staff and the bank from the comfort of the corporate's office through the portal provided. Staff no longer need to go through to a branch in order to apply for loans or submit their documentation.
This module allows your customer to provide account opening services to their employees, as required, providing their staff with a pleasant initial interaction with your bank, whilst facilitating integration between both businesses.
With this feature, clients can view and manage their accounts remotely at their convenience, thus enabling them to action any function; from changing an account name through to setting up integrated payments reconciliation.
This module gives your customers the convenience of creating their own beneficiary lists online. Here they can link, manage, and group beneficiary accounts by payment type, beneficiary type, or individual supplier.
We provide for the instant, convenient, and secure on-boarding of businesses using the registration module. The module supports automated, semi-automated, and manual registration which allows for the secure instant activation and usage of the business banking platform whilst in the presence of your banking official.
Provide your clients with the necessary tools to help their staff members save and invest money by enabling the structuring of their group saving schemes according to their needs, paygrades, and time frames.
Sybrin’s Mandate Manager module will enable you to manage mandates at a branch, or a corporate, allowing automated reconciliation of the payment instruction against the approved mandates thereby reducing fraud, remediation, and risk.
Allow businesses to have access to convenient micro-financing facilities in order to enable them to better manage their cash flow whilst honouring their financial commitments.
We understand how to adapt current business models using newer technologies to innovate. Our focus is not only on what it does, but also on how it innovates business processes, adapts, and evolves.
Our platform supports agile development thus allowing business to quickly develop and adapt to new digital operating models whilst supporting innovation. Requirements are detailed with systematic structure, allowing business and tech teams to collaborate, enabling immediate prototyping. This results in the rapid development of new products, fully enabled by business teams and successfully delivered by tech teams.
We cannot stress enough how important it is to make decisions based on all the information at hand, that is why having one view of all your customer touch points, across all your business operations, is critical to enable you to make the right decision in a timely manner. Our platform unifies your business operations and creates a truly unsiloed business view.
As a result of having multiple legacy systems working against each other without the proper business process and information sharing tools, a business can easily miss valuable opportunities due to delays in taking action. Sybrin’s solutions will empower you to consolidate multiple system views into rich, dynamic dashboards as well as orchestrate activities and updates across multiple business systems, enabling you to make decisions with the complete picture. This will result in better customer engagement and faster actions and resolutions.
Our platform makes effective use of a customer communications management module to promote open communication through digital channels, both internally and externally. This module will promote conflict resolution and enhance customer engagement through newsletters, updates, and targeted marketing campaigns, making use of the customer's preferred communication medium.
Managing your workforce is a vital element required to ensure customer satisfaction. Our platform allows you to dynamically define expected turnaround times for all work. This translates into interactive reporting which then allows for a full view of future throughput, i.e. forecasting of future work, staffing requirements, employee downtime, and customer satisfaction levels. This empowers you to make adaptive decisions, in turn also enabling you to address growth points, identify required system changes, capture work more effectively, and compare the effectiveness of your business teams across all regions.
In modern times, industry-leading businesses need to stay at the forefront of the digital movement by treating disruption in their industry as an opportunity rather than a threat. With this in mind, our Low-Code Business Digitisation Platform enables you to adapt your business model based on historical data by identifying existing process inefficiencies and changing them to increase your business's effectiveness.
We are innovating by using newer technologies and understanding how to adapt the current business models. Focused on new tech, but not only on what it does, we innovate, adapt and evolve the business process.
Divisions which once existed between business leaders, developers, and ops are now eliminated. The language barrier is now easier to overcome with our low-code platforms, allowing business users with no programing experience to quickly design and define applications, thereby adding value in the shortest time possible.
Deployments have never been easier - stakeholders can now approve deployments more rapidly, and with less red tape, by having all deployment tasks approved and tracked within our platform. Deploy on premise to the public cloud and beyond, enabling your business to strategically uplift their business objectives with a unique offering that fits your timeline, demand, and budget.
In order to mitigate the risks faced by your key business objectives, changes take place as and when you need them to by means of an immediate push of an update, or according to schedule. Share changes with your team in a real-time sandbox and when you are ready simply deploy to production. No need to worry about clearing caches, or database changes, everything is handled for you in a seamless process. Things didn’t work as planned? No problem! Rolling back the changes to a previous version is at your fingertips.
Encryption at rest, AI-based query optimisation, robust application monitoring - these features, and many more, ensure that your team does not spend their valuable time chasing down performance issues or ensuring data is stored in a compliant manner. The system self-heals and improves as you use it, optimising it for how users actually use it, thereby ensuring that your total cost of ownership is minimised by not having to allocate constrained and already overloaded resources to be the custodians of a new implementation.